Contact Us
Have a question or feedback? We'd love to hear from you. Our team typically responds within 1-2 business days.
Get in Touch
Whether you have a question about our guides, need help choosing a bed, or want to suggest content ideas, we're here to help.
- 📧 hello@doublebed.au
- 📍 Melbourne, Victoria, Australia
- ⏰ Response within 1-2 business days
Common Questions
Product recommendations: Check our guides or use the bed finder quiz.
Order issues: Please contact the retailer (e.g., Amazon) directly for order-related queries.
Partnership enquiries: Include "Partnership" in your subject line.
Frequently Asked Questions
Quick answers to common queries
Do you sell beds directly?
No, DoubleBed.au is an informational website. We provide guides, comparisons, and recommendations, but all purchases are made through third-party retailers like Amazon Australia. We may earn a commission when you buy through our links.
I have an issue with my order. Can you help?
For order-related issues (shipping, returns, refunds, product defects), please contact the retailer directly. Since you purchased from Amazon or another store, they handle all customer service for their products.
How do you choose which products to feature?
Our team researches and evaluates products based on customer reviews, specifications, value for money, and where possible, hands-on testing. Our recommendations are based on merit, not payment or commission rates.
Can I suggest a product for review?
Absolutely! We're always looking for products to evaluate. Use the contact form above with "Content Suggestion" as the subject. Include the product name, manufacturer, and why you think it would interest our readers.
Do you accept guest posts or sponsored content?
We occasionally accept guest contributions from qualified experts in sleep health, furniture design, and related fields. We do not publish paid promotional content disguised as editorial. For partnership enquiries, please contact us with details about your proposal.